Patients who have completed blood tests or other laboratory investigations at Sawai Man Singh (SMS) Hospital Jaipur can check many Central Laboratory reports online instead of returning to the hospital only to collect a printed copy.
The SMS Hospital lab report online service is available through Rajasthan’s Integrated Health Management System, commonly known as IHMS Rajasthan. Patients can search for an investigation report using their CR Number or Bill Number, complete verification where required, view the available test report and save it as a PDF.
This is particularly useful for patients travelling to SMS Hospital from outside Jaipur. Once the laboratory has processed and uploaded an eligible report, it can be checked from a mobile phone, laptop or computer.
The most important details to keep after giving a sample are therefore your SMS Hospital CR Number, investigation Bill Number and registered mobile number. These details help the IHMS system identify the correct patient and investigation.
SMS Hospital Lab Report Online 2026: Key Details
SMS Hospital’s online investigation-report facility is meant primarily for eligible reports processed through the hospital’s Central Laboratory.
Before trying to retrieve a report, check which information you have available.
| SMS Hospital Report Detail | Information |
|---|---|
| Hospital | Sawai Man Singh (SMS) Hospital, Jaipur |
| Online system | Rajasthan Integrated Health Management System (IHMS) |
| Service | Central Laboratory – Download Investigation Report |
| Official portal | https://ihms.health.rajasthan.gov.in/IHMS/online/index.html |
| Main patient identifier | CR Number |
| Alternative report identifier | Bill Number |
| Mobile verification | OTP may be required |
| Report format | View online / PDF download where available |
| Device | Mobile, tablet, laptop or desktop |
| Report-download charge | No separate charge for using the online report facility |
| Main limitation | Only reports available through the connected Central Laboratory system can be retrieved |
The CR Number and Bill Number are not the same thing. The CR Number identifies the patient’s hospital record, while a Bill Number generally relates to a particular investigation or billing entry.
Understanding this difference makes the report-search process much easier.
What Is the SMS Hospital CR Number?
The CR Number, often referred to as a Case Record or patient registration number, is the identification number linked with your SMS Hospital patient record.
Patients commonly find it on documents issued during registration or treatment, such as:
- OPD registration slip
- Hospital prescription
- Investigation slip
- Laboratory paperwork
- Previous SMS Hospital records
The same patient may undergo several investigations over time, but the CR Number helps the hospital identify the correct patient record.
If you plan to continue treatment at SMS Hospital Jaipur, keeping a photo of your CR Number on your phone can be useful even after the current laboratory report has been downloaded.
What Is the Bill Number on an SMS Hospital Lab Test?
The Bill Number is associated with the investigation entry generated when laboratory tests are registered.
Depending on the IHMS report-search option displayed, the Bill Number can be used to retrieve the corresponding investigation details without first searching through every laboratory entry associated with the CR Number.
You may find the Bill Number on:
- Laboratory investigation receipt
- Test-registration slip
- Hospital bill
- Sample-collection document
- Investigation-related SMS or printed record, where provided
Because CR and Bill numbers can contain multiple digits, enter them exactly as printed. A single incorrect digit can cause the portal to return no report.
What You Need to Check SMS Hospital Lab Report Online
The online process is much easier if you keep the original hospital paperwork nearby.
For most patients, the relevant information includes:
| Required Detail | Why It Is Used |
|---|---|
| CR Number | Identifies the SMS Hospital patient record |
| Bill Number | Identifies the selected laboratory investigation |
| Registered mobile number | May be used for OTP verification |
| OTP | Confirms access when verification is requested |
| Internet-connected device | Opens the IHMS report portal |
You do not normally need to create a separate account simply to start searching for a Central Laboratory investigation report.
The main requirement is having the correct patient or investigation information.
How to Check SMS Hospital Lab Report Online in 2026
The SMS Hospital Jaipur test report download process begins on the Rajasthan IHMS patient-services website.
Step 1: Open the Rajasthan IHMS Website
Open a web browser on your phone or computer and visit:
https://ihms.health.rajasthan.gov.in/IHMS/online/index.html
This is the Rajasthan Integrated Health Management System page used for online patient services.
Step 2: Find Central Laboratory – Download Investigation Report
On the IHMS page, look for the option named:
Central Laboratory – Download Investigation Report
The Hindi label may appear as:
केंद्रीय प्रयोगशाला – जांच रिपोर्ट डाउनलोड करें
Select this option to open the laboratory-report search.
Step 3: Choose CR Number or Bill Number
The report service provides patient/investigation lookup using available hospital details.
Depending on the option shown, you can begin with:
- CR Number, or
- Bill Number
Use whichever number is clearly available on your SMS Hospital paperwork.
Step 4: Enter the SMS Hospital CR Number
If searching through CR Number, enter it exactly as shown on the hospital slip.
Then select the option such as Get Bill Details.
The system can display investigation or bill information connected with that patient record.
Step 5: Select the Relevant Investigation Bill
If several laboratory investigations exist under the same CR Number, identify the bill or investigation associated with the test report you need.
Check the details carefully before proceeding.
This is particularly important for patients who have undergone several blood tests or repeat investigations at SMS Hospital.
Step 6: Complete OTP Verification if Requested
If the patient’s mobile number is registered with the hospital record, IHMS may use an OTP for verification.
Enter the OTP received on the registered mobile number and select Verify OTP.
Not every report-search flow necessarily looks identical, so follow the verification options displayed on the screen.
Step 7: Open the SMS Hospital Test Report
After successful verification, choose View Report or the equivalent option shown by IHMS.
The available laboratory report should open on the screen.
Check:
- Patient name
- CR Number
- Investigation
- Sample/test information
- Result date
Make sure the report belongs to the correct patient before saving or sharing it.
Step 8: Download the SMS Hospital Report as PDF
Use the available download or print option to save the report.
On a phone, the PDF normally appears in the browser’s downloads or files section. On a computer, choose a folder where you can easily find it later.
Give the file a recognizable name such as:
SMS-Hospital-Blood-Test-August-2026.pdf
This is much easier to locate later than leaving several medical PDFs with automatically generated filenames.
How to Download SMS Hospital Report Using Bill Number
Patients who already know the correct Bill Number may be able to reach the required investigation more directly.
The basic process is:
Step 1: Open the IHMS Laboratory Report Service
Visit the Rajasthan IHMS portal and open Central Laboratory – Download Investigation Report.
Step 2: Enter the Bill Number
Choose the Bill Number search option where available and type the complete number.
Step 3: Get Report Details
Select Get Report Details or the corresponding search button.
Step 4: Verify Patient Access if Requested
Complete OTP verification or any additional information displayed by the system.
Step 5: View and Save the Report
Open the available investigation report and download the PDF.
The Bill Number route can be particularly convenient when the patient has several different investigations under one CR Number.
SMS Hospital Report Using CR Number vs Bill Number
Both numbers can help retrieve a report, but they identify different parts of the hospital record.
| SMS Hospital Number | What It Identifies | Best Used When |
|---|---|---|
| CR Number | Patient’s hospital record | You have your OPD/patient slip but do not know the exact investigation bill |
| Bill Number | Particular investigation/billing record | You already have the test slip or bill |
| Registered mobile number | Patient contact linked with hospital record | OTP verification is requested |
| OTP | Temporary verification code | IHMS asks to confirm patient access |
If you have both the CR Number and Bill Number, keep both ready before opening the report portal.
Which SMS Hospital Reports Can Be Downloaded Online?
The online facility discussed here is specifically associated with Central Laboratory investigation reports available through the Rajasthan IHMS system.
This can include eligible laboratory investigations processed through the connected system, but it should not be assumed that every diagnostic document generated anywhere in SMS Hospital will appear in the same section.
For example, laboratory reports and imaging reports are different types of medical records.
A patient searching for:
- X-ray images
- CT scan
- MRI
- Ultrasound
- Histopathology report
- Discharge summary
- Procedure report
may encounter a different hospital process depending on which department generated the document.
Therefore, if the Central Laboratory – Download Investigation Report section does not show a particular test, first confirm whether that investigation was actually processed through the Central Laboratory service.
SMS Hospital Lab Report Not Showing Online
A missing online report does not necessarily mean something has gone wrong with the test.
Several situations can cause an SMS Hospital report not found message.
Report Has Not Been Released Yet
Laboratory investigations do not all take the same amount of time.
Some routine tests can be processed relatively quickly, while specialized investigations may require more time.
If the sample was collected recently, the report may simply not be ready.
Incorrect CR Number
Check the number against the original SMS Hospital document.
Common typing problems include:
- Missing digit
- Extra digit
- Confusing similar numbers
- Entering another family member’s CR Number
Incorrect Bill Number
A patient may have several bills from the same hospital visit.
Make sure the number entered corresponds to the laboratory investigation you want to retrieve.
Report Is From Another Department
The IHMS Central Laboratory section is not necessarily a single download centre for every report produced by SMS Hospital.
A report generated by another diagnostic department may use a different workflow.
Investigation Is Still Under Processing
A laboratory result may exist internally but not yet be finalized for patient viewing.
Downloading an incomplete or unapproved report is therefore not the same as waiting for the final released result.
OTP Not Received While Downloading SMS Hospital Report
Patients sometimes reach the verification stage but do not receive an OTP.
First check the basic possibilities:
- Mobile signal is available
- SMS inbox is not full
- The number linked with the hospital record is still active
- Enough time has passed for the message to arrive
- The correct CR Number was entered
- The OTP has not arrived in a delayed message
Avoid pressing Generate OTP repeatedly within a few seconds because this can result in several codes arriving out of order.
If the hospital record contains an old or incorrect phone number, online OTP verification may not work until the patient details are corrected through the appropriate hospital process.
What If the SMS Hospital CR Number Is Lost?
Losing the CR Number does not mean your hospital record disappears.
First check documents from the same visit, particularly:
- OPD prescription
- Registration receipt
- Lab slip
- Investigation bill
- Previous SMS Hospital prescription
- Photograph of hospital documents on your phone
- WhatsApp or email where you may have shared the document with a family member
If you still have the Bill Number, try the Bill Number search method where the IHMS laboratory portal provides it.
If neither number can be recovered, hospital registration or laboratory staff may need to help identify the patient record using the information available in the hospital system.
SMS Hospital Lab Report Downloaded but PDF Is Not Opening
Sometimes the report is available but the problem is with the browser or PDF file handling.
If clicking the report does nothing:
- Check whether the PDF opened in a new browser tab
- Allow pop-ups for the IHMS page if the browser blocked them
- Check the Downloads folder
- Try another browser
- Make sure the phone has a PDF viewer
- Use the Print option and select Save as PDF if direct downloading is unavailable
- Retry on a laptop or desktop if the mobile browser has display problems
Do not repeatedly create new searches if the report has already opened successfully in another tab.
Can You Check SMS Hospital Lab Report on Mobile?
Yes. The IHMS laboratory-report service can be accessed using a web browser on a smartphone.
You do not need a desktop computer simply to retrieve a report.
For easier mobile use:
- Keep the CR/Bill Number copied or written nearby.
- Open IHMS in Chrome, Safari or another updated browser.
- Complete the report search.
- Download the PDF.
- Open the phone’s Files or Downloads folder.
- Rename the file if necessary.
A saved PDF can then be shown during the next consultation without repeatedly reopening the website.
Is There an SMS Hospital Lab Report App?
The Central Laboratory report process described here is accessed through the IHMS Rajasthan website.
Patients searching specifically for an “SMS Hospital lab report app” do not need a separate dedicated SMS Hospital application simply to follow this report-download method.
Using the web portal also avoids installing unrelated third-party applications that may ask for medical information unnecessarily.
How to Save SMS Hospital Reports for Follow-Up Visits
Downloading the report is only useful if it can be found when the doctor needs it.
A simple folder structure can make repeated treatment much easier.
For example:
Medical Records → SMS Hospital Jaipur → 2026 → Lab Reports
Within that folder, use names such as:
- CBC-12-Aug-2026.pdf
- LFT-12-Aug-2026.pdf
- Kidney-Function-12-Aug-2026.pdf
- SMS-Central-Lab-Report-Aug-2026.pdf
For older or chronically treated patients, keeping reports arranged by date makes it easier to compare previous and newer investigations.
The original report should also be preserved rather than editing values or creating screenshots that cut off reference ranges and patient details.
SMS Hospital Online Report Privacy and Patient Details
Laboratory reports contain sensitive health information.
Treat the CR Number, Bill Number and OTP as patient information rather than sharing them publicly.
When helping a parent or family member download a report, use the official patient details and save the PDF on a trusted device.
Before forwarding a report through WhatsApp or email, check that it is being sent to the correct doctor, hospital or family member.
SMS Hospital Lab Report Problems and Solutions
Most issues can be narrowed down by checking whether the problem is with patient identification, investigation status or the device being used.
| SMS Hospital Report Problem | What to Check |
|---|---|
| CR Number not accepted | Recheck every digit against the hospital slip |
| Bill not showing | Make sure the bill belongs to the required laboratory investigation |
| OTP not received | Check registered mobile number and network |
| Report not available | Test may still be processing or not yet released |
| Wrong report displayed | Verify patient name, CR Number and investigation details |
| PDF does not open | Check downloads/pop-ups or use another browser |
| Report from another department missing | Central Laboratory section may not cover that service |
| Lost CR Number | Check old OPD slips, prescriptions and laboratory paperwork |
| Multiple test bills displayed | Select the bill corresponding to the required investigation |
The most useful first step is to verify the CR Number and Bill Number from the original SMS Hospital paperwork. Many failed report searches come from using the wrong number rather than a problem with the IHMS website.
FAQs
How can I check my SMS Hospital Jaipur lab report online?
Open the Rajasthan IHMS portal, select Central Laboratory – Download Investigation Report, enter your CR Number or Bill Number, complete verification where requested and open the available report.
What is the official website for SMS Hospital lab report download?
The online Central Laboratory report service is available through:
Can I check SMS Hospital report using CR Number?
Yes. The CR Number can be used to identify the patient record and retrieve associated laboratory bill/report details through the available IHMS search process.
Can I download SMS Hospital report using Bill Number?
Yes. Where the Bill Number search option is available, enter the laboratory Bill Number and retrieve the corresponding report details.
Do I need both CR Number and Bill Number?
Not necessarily for every search route. IHMS can provide CR Number- and Bill Number-based lookup options. Keeping both numbers available makes the process easier.
Is OTP compulsory for SMS Hospital lab report download?
OTP may be requested when the registered mobile number is used for patient verification. Follow the verification method displayed by IHMS for your report search.
Why is my SMS Hospital lab report not available online?
The report may still be under processing, the entered CR/Bill Number may be incorrect, or the investigation may not be available through the Central Laboratory online service.
Can I download my SMS Hospital test report as PDF?
If the report is available through IHMS, it can be viewed and saved or printed as a PDF using the options provided by the portal or browser.
Is there any fee for downloading SMS Hospital lab reports online?
There is no separate charge simply for accessing an eligible Central Laboratory report through the online IHMS report-download facility.
Can I download an SMS Hospital report on my phone?
Yes. The portal can be opened in a mobile web browser, and the available report can be saved to the phone as a PDF.
Is there a separate SMS Hospital lab report app?
A separate SMS Hospital application is not required for this Central Laboratory report-download process. It can be completed through the IHMS Rajasthan website.
What should I do if I have lost my CR Number?
Check old SMS Hospital OPD slips, prescriptions, laboratory receipts and investigation bills. If the Bill Number is available, try the Bill Number search option. Otherwise, assistance may be required from the hospital to identify the patient record.
Can I download an X-ray or MRI report from the Central Laboratory section?
The Central Laboratory – Download Investigation Report service is intended for supported laboratory investigations. Radiology and other departmental reports may follow a different hospital process.
What if my registered mobile number has changed?
If OTP verification is required and the old mobile number remains linked with the hospital record, online verification may fail. The patient record may need to be updated through the appropriate hospital process.
SMS Hospital Lab Report Online Download in 2026
The SMS Hospital lab report online system makes it possible to retrieve many Central Laboratory investigation reports without travelling back to Sawai Man Singh Hospital Jaipur only to collect a printed result.
Keep the patient’s CR Number, laboratory Bill Number and registered mobile number available. Open the Rajasthan IHMS portal, choose Central Laboratory – Download Investigation Report, search using the available patient details, complete OTP verification when requested and save the released report as a PDF.
If the report does not appear, first check the CR Number, Bill Number and whether enough time has passed for the investigation to be processed. Reports generated outside the connected Central Laboratory service may also follow a different retrieval process.
For patients receiving ongoing treatment at SMS Hospital, saving both the CR Number and downloaded reports in one secure folder makes future follow-up visits considerably easier.
Hospital OPD Guide provides patient-navigation information and does not provide diagnosis, treatment recommendations or emergency medical advice. For medical decisions, consult a qualified healthcare professional.
Kavya Sharma
Kavya Sharma is the author behind Hospital OPD Guide, where she researches and explains hospital OPD processes in simple language. Her coverage includes appointment booking, patient registration, doctors and departments, lab-report access, and hospital online services across India.