Getting an SSKM Hospital OPD appointment in 2026 is easier when you know one important detail before starting: the hospital may appear in the West Bengal online booking system as IPGME&R or IPGMER, not simply as “SSKM Hospital.”
Patients can complete the initial OPD registration online, choose the required department and available visit date, and generate an OPD ticket before reaching the hospital. This is especially useful for people travelling to Kolkata from another district because the basic patient-registration process can be completed from home.
The online ticket, however, is not the same as a fixed private-hospital appointment. It confirms registration for the selected hospital, department and visit date. After reaching SSKM, the patient may still need ticket verification, a departmental token and then wait according to the OPD queue.
New patients can create their first registration, while old and follow-up patients should keep their previous SSKM/IPGMER patient records available so the next visit can remain connected with earlier treatment.
This guide covers the complete SSKM Hospital online OPD booking process, IPGMER hospital selection, mobile OTP registration, ticket download and reprint, new and old patient registration, OPD timings, ₹2 registration fee, walk-in registration, department selection, common booking problems, treatment costs and emergency services.
SSKM Hospital OPD Appointment 2026: Registration, Timings and Fees
SSKM Hospital functions as the major teaching hospital associated with the Institute of Post Graduate Medical Education and Research, Kolkata. Because both names are used together, patients searching online may see SSKM Hospital, IPGME&R, IPGMER, PG Hospital or Institute of Post Graduate Medical Education and Research referring to the same hospital system.
The main patient details for an OPD visit are:
| SSKM Hospital OPD Detail | 2026 Information |
|---|---|
| Hospital | Seth Sukhlal Karnani Memorial Hospital |
| Common name | SSKM Hospital |
| Associated institute | Institute of Post Graduate Medical Education and Research |
| Other names | IPGME&R, IPGMER, PG Hospital |
| Address | 244 A.J.C. Bose Road, Kolkata – 700020 |
| Online booking | Available |
| Booking system | West Bengal Online HMIS |
| Verification | Mobile number and OTP |
| Patient types | New and returning patients |
| OPD registration | 9:00 AM to 2:00 PM |
| OPD card fee | ₹2 |
| Emergency registration | Free |
| Emergency service | 24×7 |
| Online OPD ticket | Downloadable after successful registration |
The most common booking mistake is searching only for “SSKM Hospital” and assuming the hospital is unavailable when that exact name does not appear. If necessary, search for IPGME&R or IPGMER instead.
What SSKM Hospital Online OPD Registration Actually Does
The West Bengal online hospital system allows patients to complete the first stage of SSKM OPD registration before reaching the hospital.
The patient can generally:
- Verify a mobile number
- Select Kolkata as the hospital location
- Choose SSKM/IPGME&R
- Select an available visit date
- Enter patient information
- Choose the required OPD department
- Generate an OPD registration
- Download the ticket
- Save the registration number for later use
The ticket reduces dependence on same-day counter registration, but it does not remove the hospital’s clinical queue.
A patient may still have to:
- Show or verify the OPD ticket.
- Reach the correct department.
- Obtain a departmental token if required.
- Wait according to the queue.
- Follow the room or unit assigned for consultation.
This distinction matters because SSKM is a high-volume tertiary and referral hospital rather than a private appointment clinic.
How to Book SSKM Hospital OPD Ticket Online in 2026
Online booking is available through the West Bengal Online Hospital Management Information System.
Use:
https://onlinehmis.wbhealth.gov.in
This is the patient booking system used for participating West Bengal government hospitals.
Step 1: Open the Online Ticket Booking Service
Open the portal on a mobile phone, laptop or desktop computer.
Choose the Online Ticket Booking or patient-registration service.
Do not use the hospital employee login.
Step 2: Enter an Active Mobile Number
Enter a mobile number that can receive SMS messages.
This number can be required for:
- OTP verification
- Booking confirmation
- Ticket retrieval
- Patient identification during later portal access
Check every digit before generating the OTP.
Step 3: Complete OTP Verification
Enter the OTP sent to the mobile number.
If several OTP requests were made, use the latest code received.
Once verification is successful, continue to hospital selection.
Step 4: Select Kolkata as the Hospital Location
If the booking form asks for the hospital’s district, choose Kolkata.
This is the location of SSKM Hospital.
Do not select the patient’s residential district at this stage.
For example, someone living in Bankura, Malda or Murshidabad still needs to choose Kolkata when searching for SSKM.
Step 5: Find SSKM Hospital Using the Correct Name
Look for any of these names:
- SSKM Hospital
- IPGME&R
- IPGMER
- Institute of Post Graduate Medical Education and Research
- IPGME&R and SSKM Hospital
Several government hospitals can appear in the Kolkata list, so confirm the institution before proceeding.
Step 6: Select the Visit Date
Choose an available appointment date.
A date may not be selectable when:
- Online quota is full
- The OPD does not run that day
- Booking has not yet opened
- The date is a holiday
- The department schedule has changed
- Online registration has been temporarily paused
Only dates released by the hospital system can be booked.
Step 7: Enter the Patient’s Personal Information
Enter the details of the actual patient.
The registration form may ask for:
- Full name
- Age or date of birth
- Gender
- Mobile number
- Country
- State
- District
- Complete address
- Postal PIN code
If a family member is completing the registration, do not replace the patient’s details with the attendant’s information.
Step 8: Select the Required SSKM OPD Department
Choose the department based on the patient’s treatment requirement or referral.
For example:
| Patient Requirement | Department Commonly Used |
|---|---|
| General adult illness | General Medicine |
| Heart condition | Cardiology |
| Brain or nerve disorder | Neuromedicine/Neurology |
| Surgical condition | General Surgery |
| Bone or joint problem | Orthopaedics |
| Skin disease | Dermatology |
| Ear, nose or throat problem | ENT |
| Kidney disease | Nephrology |
| Digestive/liver problem | Gastroenterology |
| Diabetes or hormonal disorder | Endocrinology |
| Women’s reproductive health | Gynaecology & Obstetrics |
| Breathing/lung condition | Respiratory Medicine |
If another doctor has already referred the patient to SSKM, select the department written on the referral.
Choosing an unrelated department merely because an earlier date is available can create delays after reaching the hospital.
Step 9: Review the Registration Form
Check:
- Hospital
- Patient name
- Mobile number
- Age
- Gender
- Address
- Department
- Appointment date
Correct mistakes before generating the final ticket.
Step 10: Submit the SSKM OPD Registration
Confirm the registration.
The system may generate:
- Registration number
- OPD ticket number
- Patient ID
- Booking confirmation
Save these details immediately.
Step 11: Check Reporting or Room Information
Depending on the department, the ticket may also show:
- Doctor/unit
- Clinic
- Room number
- Reporting location
- Other instructions
Not every ticket contains all of these details.
Step 12: Download the OPD Ticket
Save the final SSKM/IPGMER OPD ticket as a PDF.
Keeping both a digital copy and a printed copy is useful because either the phone battery or internet connection can become a problem during the hospital visit.
What Information Appears on an SSKM OPD Ticket?
The OPD ticket acts as the patient’s proof of online registration and may also provide directions for the next stage of the hospital visit.
An online ticket can contain:
| SSKM OPD Ticket Information | Why It Matters |
|---|---|
| Patient name | Confirms the registered patient |
| Age and gender | Helps verify identity |
| Mobile number | Connects the registered contact |
| Hospital name | Confirms SSKM/IPGME&R |
| Department | Shows the OPD selected |
| Visit date | Confirms the appointment date |
| Registration number | Identifies the booking |
| Patient ID | May connect future hospital records |
| Doctor/unit | May appear when assigned |
| Room/clinic | Helps locate the OPD |
| Barcode/QR code | May support ticket verification |
| Reporting instructions | Explains what to do at the hospital |
Check the ticket before travelling.
A wrong department or patient name should not be manually edited inside the PDF because the hospital’s electronic record will still contain the original information.
How to Download or Reprint an SSKM OPD Ticket
A lost PDF does not necessarily require another registration.
Patients who have already completed the SSKM online appointment can first try to retrieve the existing booking.
The process generally involves:
- Open the HMIS patient portal.
- Choose the ticket search, retrieval or reprint service.
- Enter the registered mobile number.
- Provide the registration/ticket number if requested.
- Complete OTP verification.
- Open the relevant booking.
- Download or print the ticket again.
Before doing this, check the phone’s:
- Downloads
- File Manager
- PDF folder
- Browser downloads
- Browser history
The ticket may already have been downloaded even if the confirmation screen was closed.
SSKM Hospital New Patient Registration
A person who has never received an SSKM/IPGMER patient registration should use the new-patient process where available.
The first registration creates the patient’s hospital record using details such as:
- Name
- Age
- Gender
- Address
- Mobile number
After completing the first hospital visit, keep the:
- OPD card
- Patient ID
- Registration number
- Prescription
These details can become useful during future consultations.
A new patient should not enter a random or invented old registration number merely to proceed through a form.
SSKM Hospital Registration for Old and Follow-Up Patients
Returning patients should keep their existing SSKM records nearby when completing another appointment.
Useful previous records include:
- Old OPD card
- Patient ID
- Registration number
- Previous prescription
- Investigation reports
- Discharge summary
- Referral documents
- Follow-up instructions
Follow-up visits may be needed for:
- Review of blood tests
- CT/MRI review
- Medicine adjustment
- Post-surgery review
- Treatment-response assessment
- Further investigations
- Long-term specialist treatment
Using the existing patient record where supported can make it easier to maintain continuity between visits.
SSKM Hospital OPD Timings in 2026
The general OPD registration window is 9:00 AM to 2:00 PM.
General consultations begin around 9:00 AM and can continue while registered patients are being attended.
| SSKM Hospital Service | Timing |
|---|---|
| General OPD registration | 9:00 AM–2:00 PM |
| General OPD consultation | Starts around 9:00 AM |
| Specialty OPD registration | Generally within OPD registration hours |
| Emergency/Casualty | 24×7 |
The registration closing time and consultation ending time should not be treated as the same thing.
A patient registered before the counter closes may still wait after 2:00 PM depending on the department’s queue.
Specialty and super-specialty clinics can also follow different day-wise rosters.
SSKM Hospital OPD Registration Fee in 2026
The SSKM Hospital OPD registration card fee is ₹2.
Emergency registration is free.
This is the basic registration charge and should not be confused with the cost of every hospital service.
Additional expenses can depend on:
- Investigation
- Procedure
- Medicine
- Medical device
- Admission
- Treatment category
- Government benefit eligibility
As a West Bengal government hospital, many services are provided free or at highly subsidized government rates.
Can You Register at SSKM Hospital Without Online Booking?
Yes. Walk-in OPD registration remains useful for patients who:
- Cannot use the online portal
- Do not have internet access
- Cannot receive OTP
- Cannot find the required department online
- Find no suitable online date
- Prefer hospital-counter registration
For a walk-in visit:
- Reach the OPD registration area during the applicable registration period.
- Provide the patient’s information.
- Obtain the OPD registration card.
- Check the assigned department.
- Proceed according to the hospital’s queue process.
Arriving early is useful because SSKM receives a heavy patient load, particularly in major medical and super-specialty departments.
Online SSKM Booking vs Hospital Counter Registration
Both methods ultimately lead into the hospital’s OPD system, but they differ in when the registration work is completed.
| Online SSKM Registration | Walk-In Registration |
|---|---|
| Completed before travelling | Completed after reaching SSKM |
| Requires internet and mobile | No online access required |
| OTP verification may apply | Counter verification |
| Ticket downloaded in advance | Card issued at hospital |
| Useful for planned visit | Useful without online slot |
| Subject to online quota | Subject to counter capacity |
| May shorten initial registration | May involve longer registration queue |
| Department queue still applies | Department queue still applies |
Online booking is particularly convenient for patients travelling from outside Kolkata because they can confirm the department and date before beginning the journey.
Why SSKM Hospital Is Not Showing During Online Booking
This is a frequent problem because SSKM is not always displayed under the name patients expect.
Search using:
- IPGME&R
- IPGMER
- Institute of Post Graduate Medical Education and Research
- IPGME&R and SSKM Hospital
Also make sure Kolkata was selected as the hospital’s district.
If the patient’s own district was selected instead, the portal may show an entirely different list of hospitals.
Why an SSKM Department or Appointment Date Is Not Available
A missing department or date is not necessarily a technical error.
It can mean:
The Department Does Not Hold OPD That Day
Many specialist services follow particular weekly schedules.
Online Quota Has Filled
Online registrations can reach their limit.
Booking Has Not Opened Yet
Future dates may only appear once the booking window is released.
The Day Is a Holiday
Routine OPD activity can change on public holidays.
Online Registration Is Paused
A particular service may temporarily stop accepting online registrations.
Portal Technical Issue
Maintenance or heavy traffic can prevent appointments from loading.
If the required department is unavailable, select another suitable date instead of registering under an unrelated medical specialty.
Major Departments at SSKM Hospital and IPGMER
SSKM/IPGMER provides a broad range of general, specialty and super-specialty care.
Important departments include:
- General Medicine
- General Surgery
- Cardiology
- Cardiothoracic and Vascular Surgery
- Neuromedicine/Neurology
- Neurosurgery
- Nephrology
- Gastroenterology
- Endocrinology and Metabolism
- Dermatology
- ENT
- Orthopaedics
- Gynaecology and Obstetrics
- Paediatric Medicine
- Respiratory Medicine
- Psychiatry
- Urology
- Ophthalmology
- Dentistry
- Emergency Medicine
- Critical Care Medicine
- Anaesthesiology
- Neonatology
The department visible during online booking depends on the selected date and current OPD schedule.
A department existing at SSKM does not mean an online registration will be open for it every day.
How to Check SSKM Hospital Doctors and OPD Schedule
Patients looking for an SSKM Hospital doctor list or IPGMER OPD schedule should focus on the department’s actual OPD roster rather than only searching a doctor’s name.
The institutional website at:
https://ipgmer.gov.in/sdld/opd_schedule
can be used when the current:
- Outdoor clinic schedule
- Department
- Specialty clinic
- Unit
- Hospital service
needs to be checked.
This link does not need to be repeatedly used during appointment booking. The HMIS portal is for patient registration; the IPGMER website is useful for hospital and department information.
Doctor schedules can change because of:
- Leave
- Emergency duty
- Surgery
- Academic work
- Department roster changes
The correct department and OPD day are therefore more useful for planning than assuming one particular doctor will always be present.
Does an SSKM Online Ticket Guarantee a Specific Doctor?
No. An SSKM online OPD ticket primarily confirms registration for the selected hospital, department and date.
A specific consultant may be shown in some situations, but doctor allocation can depend on:
- Department
- Unit
- Daily roster
- Patient category
- Consultant availability
If an earlier SSKM doctor specifically instructed a patient to return on a particular day, follow the date or unit written on the previous prescription.
What to Do After Reaching SSKM Hospital With an Online Ticket
The patient should not assume that downloading a ticket finishes the complete OPD process.
After reaching the hospital:
Step 1: Keep the Ticket Ready
Have the printed or digital OPD ticket available.
Step 2: Locate the Correct Building or Department
SSKM/IPGMER operates through several buildings and clinical areas.
Check the ticket or ask the enquiry desk for directions.
Step 3: Complete Ticket Verification
Show the online ticket at the counter or department where verification is required.
Step 4: Obtain the Departmental Token
Some OPDs can use a separate token or queue system after initial registration.
Step 5: Proceed to the Correct Clinic
Follow the room, unit or department information.
Step 6: Keep Previous Medical Records Ready
Arrange prescriptions and reports so they can be shown quickly during consultation.
First-time visitors should allow extra time to locate the correct OPD rather than reaching the hospital just before registration closes.
Documents to Carry for an SSKM Hospital OPD Visit
The useful documents differ according to whether the patient is new, returning or referred.
| SSKM OPD Document | Why It Is Useful |
|---|---|
| Online OPD ticket | Confirms registration |
| Digital ticket | Backup copy |
| Government photo ID | Patient identification |
| Previous SSKM card | Existing-patient record |
| Previous prescription | Earlier treatment details |
| Referral letter | Specialist referral |
| Blood-test reports | Follow-up review |
| CT/MRI/X-ray records | Specialty evaluation |
| Discharge summary | Previous admission |
| Current medicine list | Treatment review |
| Health-scheme card | Applicable benefits |
For follow-up patients, arrange older records by date. This makes it much easier for the doctor to see what changed between visits.
SSKM Hospital OPD Fees in 2026
The OPD registration fee at IPGMER and SSKM Hospital Kolkata is very low for patients using the regular government outpatient service. However, the hospital also has a separate premium private OPD facility called Ananyo, where the consultation charge is higher because patients are seen through a private outpatient arrangement.
The main OPD charges are:
| SSKM/IPGMER OPD Service | Fee |
|---|---|
| General OPD registration card | ₹2 |
| Ananyo Private OPD consultation | ₹350 per patient |
| Emergency registration | Free |
For most patients visiting the regular SSKM Hospital General OPD, the registration ticket costs only ₹2. This fee covers basic OPD registration and should not be confused with the cost of investigations, medicines, procedures or hospital admission that may be required after consultation.
Ananyo Private OPD Fee at SSKM Hospital
Patients who prefer the premium outpatient service can use Ananyo, the private OPD facility operating from the Woodburn Block.
The consultation fee is ₹350 per patient.
Ananyo is different from the standard ₹2 government OPD because it is designed as a paid private consultation service, including access to senior faculty consultations according to the clinic and availability.
This gives patients two distinct outpatient options:
- Regular SSKM OPD: ₹2 registration fee and the normal government OPD queue.
- Ananyo Private OPD: ₹350 consultation fee for the premium private OPD service.
The ₹350 charge applies to the private OPD consultation itself. Tests, medicines, procedures or other services may involve separate charges depending on what the doctor recommends.
Is Emergency Registration at SSKM Hospital Free?
Yes. Emergency registration is free.
Patients requiring urgent medical attention do not need to purchase the regular ₹2 OPD ticket or book an Ananyo consultation before approaching the emergency service.
Emergency patients are handled through the hospital’s separate emergency and casualty system based on medical urgency.
The important distinction is therefore simple: ₹2 for regular SSKM OPD registration, ₹350 for the Ananyo private OPD consultation, and no registration fee for emergency care.
Fair Price Medicines at SSKM Hospital
Patients prescribed medicines after consultation may have access to Fair Price Medicine Shop services associated with the government hospital system.
These outlets are intended to provide listed medicines and certain medical items at discounted prices compared with ordinary retail pricing.
Availability depends on the medicine prescribed and current stock.
The prescription should be kept available when purchasing medicines after the consultation.
Common Problems During SSKM Online Registration
OTP Not Received
Check the mobile number and network signal.
Wait briefly before generating another OTP. Repeated requests can result in several codes arriving together.
Online HMIS Portal Not Opening
Heavy traffic or maintenance can temporarily make the portal slow or unavailable.
Try again using a stable connection and updated browser.
Registration Page Stops Loading
If the session fails before submission, reopen the booking service.
Keep the patient’s details ready so the form can be completed quickly.
Wrong Information Entered
Correct errors before generating the ticket whenever possible.
The patient’s hospital record should match the actual patient details.
Ticket Did Not Download
Check:
- Browser Downloads
- File Manager
- PDF folder
- New browser tab
Then use the retrieval option before registering again.
No Confirmation SMS Received
Check whether the portal generated an OPD ticket or registration number.
A missing SMS does not always mean the booking failed.
Doctor or Room Is Missing From the Ticket
Some tickets may display only the hospital, department and visit date.
Reporting details can be provided after the patient reaches the OPD.
How Long Does It Take to See a Doctor at SSKM Hospital?
Waiting time depends heavily on the selected department.
An online ticket can reduce the time spent creating the initial registration but does not eliminate the consultation queue.
Waiting time can depend on:
- Patient volume
- Department
- Number of doctors available
- Emergency cases
- Unit workload
- Complexity of patients
- Priority categories
High-demand departments can have significant queues even when the patient completed registration online.
For a planned non-emergency consultation, completing online booking and reaching the department earlier can make the overall visit more manageable.
SSKM Hospital Emergency Services
Routine OPD booking is intended for planned outpatient consultations.
SSKM Hospital’s Emergency and Casualty services operate 24×7 and use a separate patient-assessment process.
Emergency patients do not need a routine online OPD ticket before seeking care.
The emergency team prioritizes patients according to clinical urgency rather than the normal OPD queue.
FAQs
How can I book an SSKM Hospital OPD appointment online?
Use https://onlinehmis.wbhealth.gov.in/, verify your mobile number with OTP, select Kolkata, choose SSKM/IPGME&R, select the required department and available date, enter the patient details and download the OPD ticket.
Why is SSKM Hospital showing as IPGME&R?
SSKM Hospital is associated with the Institute of Post Graduate Medical Education and Research. The booking system may therefore display IPGME&R or IPGMER instead of only SSKM Hospital.
What is the SSKM Hospital OPD registration fee?
The OPD registration card fee is ₹2. Emergency registration is free.
What are SSKM Hospital OPD timings?
General OPD registration runs from approximately 9:00 AM to 2:00 PM. Consultations begin around 9:00 AM and can continue while registered patients are being attended.
Can I book an SSKM appointment using a mobile phone?
Yes. The online HMIS booking system can be used through a mobile browser with an active number capable of receiving OTP.
Can a family member register on behalf of a patient?
Yes. A family member can complete the booking, but the registration form must contain the actual patient’s information.
Can I select a particular SSKM doctor online?
Not always. Online registration primarily books the department and visit date. Doctor allocation depends on the department’s roster.
Does the SSKM online ticket guarantee a fixed appointment time?
No. The ticket confirms registration for the selected department and date. Verification and departmental queue procedures can still apply.
Can I reprint a lost SSKM OPD ticket?
Use the ticket retrieval or reprint option with the registered mobile number and requested booking information.
Can old SSKM patients book another OPD ticket online?
Yes. Returning patients should keep the previous SSKM OPD card, registration number or patient ID available and use the existing-patient option when provided.
What if no SSKM online appointment date is available?
Try another suitable date. The department’s quota may be full or the OPD may not run on that day. Walk-in registration can also be available.
Is SSKM Hospital the same as IPGMER?
SSKM Hospital is the associated teaching hospital of IPGMER/IPGME&R, which is why both names are commonly used together.
Is SSKM Hospital emergency open 24 hours?
Yes. Emergency and Casualty services operate 24 hours a day, seven days a week.
Where is SSKM Hospital located?
SSKM Hospital/IPGMER is located at 244 A.J.C. Bose Road, Kolkata – 700020, West Bengal.
Can patients from outside West Bengal book SSKM OPD online?
Patients from other states can use the registration process when the required location options are available. Enter the patient’s actual address details while selecting Kolkata as the hospital location.
SSKM Hospital OPD Appointment in 2026
The SSKM Hospital OPD online booking system is most useful when patients understand that the hospital may appear as IPGME&R or IPGMER during registration.
Start the booking through the West Bengal Online HMIS system, verify the mobile number, select Kolkata, choose the correct hospital name, pick the required OPD department and available date, and save the generated ticket.
For a first visit, enter the patient’s details carefully and preserve the registration information created during the hospital visit. Returning patients should keep the old SSKM OPD card, prescriptions, reports and patient number available instead of treating every follow-up as a completely new registration.
The online ticket can shorten the initial registration process, but the patient still needs to follow SSKM’s verification, departmental token and consultation queue after arrival. For the smoothest visit, the three details that matter most are the correct hospital name, correct OPD department and correct visit date.