E Health Kerala registration in 2026 allows patients to create a permanent Unique Health ID (UHID), book government hospital OP tickets online, view prescriptions and lab results, access previous treatment records, and use digital healthcare services without depending entirely on hospital registration counters.
Patients can use either the E Health Kerala portal at ehealth.kerala.gov.in or the MeHealth mobile app. The system now covers a much larger part of Kerala’s public healthcare network than older guides suggest. Kerala Health Department reports that eHealth has been implemented across 1,001 government health institutions, while online OP-ticket facilities have also been extended beyond eHealth-enabled hospitals.
A permanent 16-digit UHID is central to the eHealth Kerala system. It connects a patient’s identity with digital hospital records and can be used for appointments, prescriptions, laboratory reports and future visits at participating facilities.
For someone using the service for the first time, the process is essentially:
Verify mobile number → Create or find UHID → Generate password → Login → Choose hospital and department → Select available appointment/token → Confirm OP booking.
The process is straightforward once the difference between UHID registration, eHealth login and OP appointment booking is clear.
E Health Kerala Online Registration and OP Ticket Booking 2026
The current eHealth Kerala system provides several patient services through one digital account.
| E Health Kerala Service | 2026 Details |
|---|---|
| Main portal | https://ehealth.kerala.gov.in/ |
| Citizen portal | https://ehealth.kerala.gov.in/portal/ |
| Permanent patient ID | 16-digit UHID |
| UHID creation | Aadhaar-based verification |
| Mobile verification | OTP |
| Online OP booking | Available at participating Kerala government hospitals |
| Appointment selection | Hospital, department, date and available token/slot |
| Medical records | Prescriptions, treatment information and supported lab reports |
| Mobile app | MeHealth / m-eHealth |
| Digital payment | Available for supported hospital services |
| Scan N Book | QR-based token booking at participating hospitals |
| Telemedicine | Available through supported eHealth services |
| Help for offline users | Hospital reception and Akshaya centres |
| DISHA support | 104 / 1056 |
The eHealth Kerala citizen portal currently starts registration by checking the patient’s mobile number. If a UHID is already associated with that number, the portal displays the linked patient record rather than unnecessarily creating another health ID.
What Is E Health Kerala and How Does UHID Work?
E Health Kerala is Kerala’s state digital healthcare platform built around the idea of One Citizen, One Health Record.
Instead of creating completely disconnected patient records every time a person visits a government hospital, the eHealth system uses a Unique Health ID to connect the patient’s healthcare information across participating facilities.
A permanent UHID can be used to access services such as:
- Government hospital OP appointment booking
- Previous treatment records
- Prescriptions
- Supported laboratory reports
- Vaccination information
- Telemedicine services
- Follow-up appointments
- Digital payments at supported facilities
- Referrals between eHealth-enabled hospitals
The Kerala Health Department describes UHID as the common patient identity used to maintain a citizen’s medical history within the eHealth system.
This makes the UHID more than an appointment number. It acts as the patient’s persistent identification within Kerala’s digital government healthcare network.
How to Register on E Health Kerala and Create UHID in 2026
A first-time patient normally needs to create or identify an existing UHID before using the complete online appointment system.
The current portal has also improved the registration flow by first checking whether a UHID is already connected with the entered mobile number.
Step 1: Open the E Health Kerala Citizen Portal
Visit:
https://ehealth.kerala.gov.in/portal
The portal provides Login/Register as well as Generate/Reset Password options.
Step 2: Enter Your Mobile Number
Enter the mobile number you want to use with the eHealth account and select Send OTP.
Complete the OTP verification.
The portal then checks whether any UHID is already associated with that mobile number.
Step 3: Check Whether You Already Have a UHID
Two situations are possible.
If a UHID is already linked to the mobile number, the system can display details such as:
- UHID
- Patient name
- Year of birth
You can then proceed with the existing patient account.
If no UHID is found, choose the option to Create UHID / Link Mobile Number with UHID.
This check is important because creating unnecessary duplicate patient records can make future hospital records harder to manage.
Step 4: Give Aadhaar Consent
For permanent UHID creation, the portal presents an Aadhaar consent process.
Accept the applicable consent and continue to Aadhaar authentication.
Step 5: Enter Aadhaar Number
Enter the patient’s Aadhaar number.
The eHealth portal specifically notes that the mobile number associated with Aadhaar is required for OTP authentication during online UHID creation.
Step 6: Verify Aadhaar Using OTP
An OTP is sent for Aadhaar authentication.
Enter the OTP and complete verification.
After successful authentication, the portal can retrieve e-KYC information such as:
- Name
- Gender
- Date of birth
- Address-related details
Check that the displayed information belongs to the correct patient before continuing.
Step 7: Confirm the Patient Information
Review the information received through Aadhaar e-KYC and complete any additional details requested by the eHealth Kerala portal.
Once registration is successfully completed, the patient receives a permanent 16-digit UHID.
Kerala Health Department confirms that permanent UHID registration uses Aadhaar-based OTP verification.
What If Mobile Number Is Not Linked With Aadhaar?
A patient whose Aadhaar does not have access to a working Aadhaar-linked mobile number may not be able to complete the normal online OTP authentication process.
The current eHealth Kerala registration portal explicitly instructs such users to visit the hospital reception for assistance with UHID creation.
This means lack of Aadhaar-linked mobile access does not necessarily prevent someone from receiving treatment or obtaining a UHID.
Patients who need help with digital registration can also use an Akshaya Centre, which Kerala Health Department identifies as another route for accessing online OP booking services.
E Health Kerala Login for First-Time Users
Creating a UHID and logging into the citizen portal are two separate steps.
A common problem occurs when someone successfully creates a UHID and then tries to enter the portal without first generating a password.
For a first-time eHealth Kerala login, use the Generate/Reset Password option.
Step 1: Select Generate/Reset Password
Open the UHID login page and choose Generate / Reset Password.
Step 2: Enter Required Patient Details
The current process asks for information including:
- UHID
- Aadhaar number
- Registered mobile number
- Captcha
Complete the verification.
Step 3: Generate the Default Password
After verification, the portal generates a default password.
If the mobile number has not already been verified, an OTP may be sent before the password can be created.
Step 4: Login Using UHID and Default Password
Return to the login page.
Enter:
Username: Your UHID
Password: Generated default password
Step 5: Change the Default Password
After the first successful login, create a new password.
The eHealth Kerala portal specifically directs first-time users to replace the default password and use the newly created password for future logins.
How to Book E Health Kerala OP Ticket Online in 2026
Once the patient’s UHID account is active, the Kerala government hospital OP ticket booking process can be completed online where the required facility has enabled appointments.
Step 1: Login With UHID
Open the citizen portal and sign in using the patient’s UHID and password.
Step 2: Select New Appointment
Open the appointment section and choose New Appointment.
This starts a fresh OP booking.
Step 3: Select Referral Status
If the patient has been referred from another hospital, select the appropriate referral option and enter the relevant details when requested.
For a normal direct OP visit, proceed through the non-referral route available for the selected facility.
Step 4: Choose District and Hospital
Select the district and the government hospital where treatment is required.
The exact facilities displayed depend on hospitals connected to the booking system.
Step 5: Select the Required Department
Choose the clinical department that matches the required consultation.
Depending on the hospital, available choices may include services such as:
- General Medicine
- General Surgery
- Orthopaedics
- Paediatrics
- Dermatology
- ENT
- Ophthalmology
- Obstetrics and Gynaecology
- Cardiology
- Other specialty departments
The hospital controls which departments and appointment tokens are available online.
Step 6: Select Appointment Date
Choose the preferred consultation date.
The portal displays appointments or tokens available for the selected date and department.
Step 7: Choose the Available Token or Appointment
Select an available token/time option shown by the system.
Older descriptions sometimes refer broadly to booking a specific doctor. In practice, the choices shown depend on how the individual hospital has configured its outpatient appointment service.
Step 8: Confirm the E Health Kerala Appointment
Review:
- Patient
- Hospital
- Department
- Appointment date
- Token details
Confirm the booking.
Once successful, the appointment/token details become available for the hospital visit.
The Kerala Health Department confirms that citizens can use the eHealth portal to choose hospitals, make advance OP appointments and obtain tokens rather than relying entirely on physical queues.
E Health Kerala OP Token Slip Download and How to Use It
After a successful online OP ticket booking, the appointment record provides the information required for the hospital visit.
Depending on the service, the token details can include:
- Patient UHID
- Patient name
- Hospital
- Department
- Appointment date
- Token number
- Reporting information
The token can be saved digitally or printed where the portal provides a print option.
Kerala Health Department also states that token information can be sent to the patient’s phone by SMS.
At the hospital, follow the process displayed for patients with online appointments. The exact workflow can differ between facilities because some hospitals have dedicated online-token handling while others integrate the token directly into their electronic queue.
How to Book a Follow-Up Appointment on E Health Kerala
Patients who have already visited a government hospital do not need to treat every future consultation as an entirely new patient registration.
Because the patient’s previous treatment is associated with the UHID, follow-up visits can remain connected with the same patient identity.
Advance follow-up tokens may be obtained:
- Through the eHealth Kerala portal
- Through the MeHealth app
- At the hospital during the previous visit
Kerala Health Department specifically notes that follow-up patients can obtain advance tokens from the hospital or through eHealth digital services.
Using the existing UHID is important because it allows the medical team to access the patient’s connected treatment history instead of creating a disconnected duplicate record.
E Health Kerala Referral Appointment to Another Hospital
The eHealth system also supports referrals between government health institutions.
For example, a patient may first visit a Family Health Centre or Taluk Hospital and later be referred to a medical college or specialty centre.
Where the referral workflow is enabled, an advance token for the receiving hospital can be created as part of the eHealth system.
This is useful because the referring facility can connect the patient’s existing health record and referral information with the higher-level hospital instead of requiring the patient to begin the process again from zero.
Kerala Health Department confirms that eHealth supports advance tokens when patients are referred from one hospital to another.
MeHealth App Kerala for OP Ticket Booking
The MeHealth app, also referred to by Kerala Health Department as m-eHealth, provides mobile access to several services available through Kerala’s digital healthcare system.
A major advantage is that the app goes beyond simple OP-ticket booking.
Current MeHealth features include:
- Advance hospital appointment booking
- Access to treatment history
- Prescriptions
- Supported laboratory reports
- Family health information
- Nearby government hospital search
- Specialty search
- Laboratory and service information
- Blood-bank information
- Pay-ward information
- Pharmacy search
- Ambulance-related service information
- Hospital navigation
The app can also identify government healthcare facilities within the user’s area and provide location information and directions.
How to Use MeHealth App for Hospital Appointment
The mobile-app process is designed to reduce the number of steps needed to find a suitable hospital and book an OP visit.
Step 1: Install the MeHealth App
Install the official Kerala MeHealth application on an Android phone.
Step 2: Login Using Mobile Number
The current service supports login using a phone number and OTP.
Step 3: Create or Connect UHID
If the patient does not already have a permanent health ID, Aadhaar can be used to create a UHID.
Step 4: Find Hospital or Specialty
Use the search tools to identify:
- Nearby hospitals
- Particular specialties
- Available health services
Step 5: Book the Available Appointment
Where the hospital has implemented eHealth appointment services, choose the relevant department and book the available OP appointment.
For users who rely mainly on smartphones, MeHealth can be easier than repeatedly opening the browser-based citizen portal.
E Health Kerala Scan N Book: Get OP Token Using Hospital QR Code
Kerala has also introduced a Scan N Book service to reduce physical registration queues.
At participating hospitals, patients can scan a QR code displayed at the facility using a smartphone.
The QR-based system then allows the patient to book a token digitally instead of waiting at the reception counter only to generate an OP ticket.
The Health Department describes Scan N Book as a way for patients already at the hospital to obtain an OP token using a smartphone and proceed towards consultation more efficiently.
This service serves a different purpose from advance booking:
Advance OP booking: Reserve an appointment before travelling.
Scan N Book: Generate a token digitally while at a participating hospital.
Can You Pay Government Hospital Charges Online Through E Health Kerala?
Digital payments have become part of Kerala’s broader hospital digitalisation programme.
Kerala Health Department reports that digital payment facilities are being introduced across 313 hospitals, allowing supported charges to be paid using methods such as:
- UPI
- Credit card
- Debit card
This includes common UPI platforms where supported by the hospital payment setup.
Therefore, older information stating that online payment is unavailable throughout eHealth Kerala is no longer accurate as a general rule.
Payment availability still depends on the particular hospital and service being used.
How to View Lab Reports and Prescriptions on E Health Kerala
One of the most useful functions of a permanent UHID is that it can connect a patient with supported medical records generated during government hospital treatment.
The eHealth system includes digital access to:
- Laboratory results
- Prescriptions
- Vaccination information
- Treatment history
These records are associated with the patient’s health identity where the hospital and service are integrated into eHealth.
The MeHealth app also allows patients to view supported treatment records, prescriptions and lab reports through their digital account.
A result not appearing immediately does not automatically mean the test is missing. Availability depends on whether the hospital laboratory has processed and released that particular result into the connected digital system.
How Many Kerala Government Hospitals Use E Health in 2026?
The eHealth Kerala network has expanded substantially compared with earlier figures of a few hundred institutions.
Kerala Health Department’s current implementation update reports 1,001 government health institutions with eHealth services.
The reported distribution includes:
| Kerala Government Health Institution Type | eHealth-Implemented Facilities |
|---|---|
| Medical colleges | 19 |
| District/general hospitals | 33 |
| Taluk hospitals | 87 |
| Community health centres | 77 |
| Family health centres | 554 |
| Urban family health centres | 99 |
| Specialty hospitals | 15 |
| Public health labs | 3 |
| Other health centres | 114 |
| Total | 1,001 |
This expansion matters for patients because eHealth is no longer limited mainly to major government medical colleges. It now reaches a large number of Family Health Centres, Taluk Hospitals, Community Health Centres and urban facilities across Kerala.
The state also reports that 2.63 crore people have obtained permanent UHIDs, showing how extensively the patient-identification system is now being used.
Is Online OP Ticket Booking Available at Every Kerala Government Hospital?
Online government-hospital OP booking is now wider than the eHealth network alone.
Kerala Health Department states that all modern medicine hospitals under the State Health Department offer an option for advance online OP-ticket booking, with the programme covering hundreds of eHealth hospitals as well as additional hospitals using other connected booking arrangements.
However, this does not mean that every hospital displays exactly the same departments, doctors, times or number of online tokens.
Available appointments depend on:
- Hospital
- Department
- Doctor/OP schedule
- Date
- Released token quota
- Referral requirements
- Local hospital configuration
A hospital appearing in the digital system therefore does not guarantee that every specialty will show an online slot on every date.
E Health Kerala Hospital Search
The eHealth Kerala portal includes a hospital search service that can help patients identify facilities connected to the system.
The MeHealth app provides an even broader nearby-services function.
Patients can use it to find:
- Nearby government hospitals
- Hospitals within approximately 10 kilometres
- Hospitals offering a selected specialty
- Laboratories
- Blood banks
- Ambulance-related services
- Radiology facilities
- Pay wards
- Pharmacies
- Public health centres
The ability to search by specialty is particularly useful when a patient does not know which nearby government hospital offers services such as cardiology or surgery.
Common E Health Kerala Login and Registration Problems
Most problems on the E Health Kerala portal involve account identification, OTP verification, UHID duplication or password access rather than the hospital appointment itself.
| E Health Kerala Problem | What It Usually Means or What to Do |
|---|---|
| UHID already linked to mobile number | Use the displayed existing UHID instead of creating another |
| UHID belongs to someone else | Use the unlink option presented by the portal |
| UHID not found | Create a new UHID or link the existing one |
| Aadhaar OTP not received | Check access to the Aadhaar-linked mobile number |
| No Aadhaar-linked mobile | Visit hospital reception for assisted registration |
| First login not working | Generate the default password first |
| Forgot password | Use Generate/Reset Password |
| Appointment date unavailable | Online tokens may be filled or not released |
| Hospital not visible | Facility may use another registration route or may not be searchable under the selected filters |
| Report not visible | The result may not yet be released or digitally integrated |
| Old mobile number linked | Patient details may need to be updated through the supported hospital/eHealth process |
A particularly useful feature of the present registration page is that it checks for an existing UHID before creating another one, reducing accidental duplicate registrations.
How to Reset E Health Kerala Password
If a patient knows the UHID but cannot remember the password, use the Generate/Reset Password function rather than making a new account.
The current reset flow asks for:
- UHID
- Aadhaar number
- Registered mobile number
- Captcha/verification
After successful verification, a new/default password can be generated.
First-time users use essentially the same facility to obtain their initial password before logging in for the first time.
E Health Kerala Help and Helpline Numbers
Patients who cannot complete registration or need help using Kerala’s government digital-health services have several support routes.
Kerala Health Department publishes the following DISHA health helpline numbers in connection with eHealth support:
- 104
- 1056
- 0471-2552056
- 0471-2551056
Akshaya Centres can also assist people who are uncomfortable using the online registration and OP-ticket system independently.
Patients without Aadhaar-linked mobile access can approach the hospital reception for assisted UHID registration.
FAQs
How do I register for E Health Kerala in 2026?
Open ehealth.kerala.gov.in/portal, verify your mobile number and check whether a UHID is already linked. If not, choose Create UHID, complete Aadhaar OTP authentication and finish the patient-registration process.
What is the UHID number in E Health Kerala?
UHID stands for Unique Health ID. E Health Kerala provides a permanent 16-digit UHID that identifies the patient within the state’s digital healthcare system and connects supported treatment records and services.
Can I book a Kerala government hospital OP ticket online?
Yes. Online OP-ticket and appointment booking is available across a large network of Kerala government hospitals through eHealth and connected digital services.
Is Aadhaar required to create permanent E Health Kerala UHID?
The online permanent-UHID creation process currently uses Aadhaar-based verification. If Aadhaar OTP authentication cannot be completed because a linked mobile number is unavailable, the portal directs the patient to hospital reception for assistance.
My mobile number already shows a UHID. Do I need to register again?
No. If the existing UHID belongs to you, use that UHID for login instead of creating a duplicate patient identity.
How can I get an E Health Kerala password for the first login?
Use Generate/Reset Password, enter your UHID, Aadhaar and registered mobile details, complete verification and generate the default password. Login with it and then set a new password.
Can I book an E Health Kerala OP ticket using my phone?
Yes. Appointments can be booked using the mobile browser through the eHealth portal or through the MeHealth app.
Can I view Kerala government hospital lab reports online?
Yes, supported laboratory results can be accessed through the eHealth digital-health record where the hospital and laboratory service are integrated.
Can I pay OP charges online on E Health Kerala?
Digital payment facilities are available for supported services and hospitals. Kerala has been expanding card and UPI payment systems across government hospitals, although availability can differ by facility.
What is Scan N Book in Kerala government hospitals?
Scan N Book allows patients at participating hospitals to scan a displayed QR code with a smartphone and generate an OP token digitally without relying solely on a registration-counter queue.
Can I book a referral hospital appointment through E Health Kerala?
Yes, eHealth supports referral workflows and advance tokens between participating government hospitals where the service has been enabled.
What is the MeHealth Kerala app used for?
MeHealth provides access to OP appointment booking, health records, prescriptions, lab reports and nearby government healthcare services. It can also help locate hospitals offering particular specialties.
What if an E Health Kerala appointment slot is not available?
The online token quota for the selected hospital, department or date may be full or not yet available. Try another available date or use the registration options provided by that hospital.
How many hospitals use E Health Kerala?
The Kerala Health Department reports that the eHealth system has been implemented in 1,001 government health institutions, including medical colleges, district hospitals, taluk hospitals, community health centres and hundreds of Family Health Centres.
Where can I get help with E Health Kerala registration?
Patients can use the DISHA helplines 104 or 1056, seek assistance through participating hospital reception counters, or use an Akshaya Centre for help with digital OP booking and registration.
E Health Kerala Registration and OP Booking in 2026
The E Health Kerala registration system in 2026 has developed into much more than an online OP-ticket website. A permanent 16-digit UHID connects patients with government hospital appointments, prescriptions, laboratory results, treatment history, referrals and other digital services across Kerala’s growing eHealth network.
For a first-time user, the easiest route is to open ehealth.kerala.gov.in, verify the mobile number, check whether an existing UHID is already available, complete Aadhaar authentication if a new UHID is required, generate a password and then login to book the hospital appointment.
Patients who primarily use a smartphone can use the MeHealth app for OP appointments, health records and nearby-service searches, while Scan N Book provides another way to generate tokens at participating hospitals.
With eHealth now implemented across 1,001 government health institutions and online OP booking expanding across Kerala’s public-health system, patients can increasingly handle the registration side of a hospital visit before reaching the OP counter.
Hospital OPD Guide provides patient-navigation information and does not provide diagnosis, treatment recommendations or emergency medical advice. For medical decisions, consult a qualified healthcare professional.
Kavya Sharma
Kavya Sharma is the author behind Hospital OPD Guide, where she researches and explains hospital OPD processes in simple language. Her coverage includes appointment booking, patient registration, doctors and departments, lab-report access, and hospital online services across India.